Introduction
Best Wok Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestwok.com.au (the "Site").
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter
- Participate in surveys or contests
- Leave comments on our articles
This information may include:
- Name
- Email address
- Any other information you choose to provide
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and your visit, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Date and time of your visit
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve our Site and your experience.
Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly.
- Analytics Cookies: Help us understand how visitors interact with our Site through services like Google Analytics.
- Advertising Cookies: Used to deliver relevant advertisements and track their effectiveness.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Site
- Responding to your inquiries and providing customer support
- Sending newsletters and marketing communications (with your consent)
- Analysing usage patterns to improve user experience
- Protecting against fraudulent or illegal activity
- Complying with legal obligations
Amazon Associates Programme
Best Wok Australia is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.
When you click on Amazon affiliate links on our Site and make a purchase, Amazon may collect information about your purchase and browsing behaviour. Please refer to Amazon's Privacy Policy for more information about their data practices.
Affiliate Disclosure
As an Amazon Associate, we earn from qualifying purchases. This means we may receive a small commission at no additional cost to you when you purchase products through our affiliate links.
Third-Party Services
Our Site may contain links to third-party websites and services, including:
- Google Analytics: We use Google Analytics to analyse Site traffic and usage patterns. Google may collect information about your visits to our Site and other websites.
- Amazon: Product links and affiliate tracking.
- Social Media Platforms: If you interact with social sharing features on our Site.
These third-party services have their own privacy policies, and we encourage you to review them.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Opt-out: Opt out of marketing communications at any time.
- Data Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to countries outside Australia.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Australian Privacy Principles
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about your privacy rights in Australia, you can visit the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.